DERTOUR Destination Services AG (DTS) is the Swiss-based service and assignment unit of the DERTOUR Group.
We are responsible for the international deployment of tour guides, artists and specialists – worldwide and on cruise ships – ensuring professional, compliant and personalised execution.
Due to our international set-up, very good German and English skills are required for this position.
Dein Job mit Aussicht
- Full strategic and operational responsibility for the company
- Ongoing development of the business model and sustainable profitability
- Translation of Group strategy into local objectives, initiatives and structures
- Overall responsibility for budget, forecasting, performance monitoring and financial results
- Regular, structured reporting to the CEO DERTOUR Destination Management Companies (DMC)
- Leadership, development and steering of the organisation, including senior management and teams
- Continuous optimisation of processes, ensuring operational excellence and efficiency
- Development and governance of the product and service portfolio with a strong focus on innovation and customer value
- Responsibility for IT systems, digitalisation initiatives and implementation of new solutions
- Ensuring agreed service levels for internal and external customers
- Building, maintaining and strategically developing long-term customer and partner relationships
- Ensuring full compliance with all financial, governance and compliance requirements (DERTOUR / REWE Group)
- Active leadership in crisis and exceptional situations, including decision-making outside standard business hours
Was du mitbringst
- Extensive senior leadership experience in the tourism industry, ideally within Destination Management Companies (DMC) or tour operator environments
- Profound understanding of DMC processes and international, group-based organisational structures
- Proven track record in leading international, intercultural and remote teams
- Strong experience in international HR management, including assignments under Swiss employment law
- Excellent strategic, analytical and commercial acumen
- High affinity for digital solutions and proven experience in implementing tools and optimising complex processes
- Confident, decisive leadership style with strong stakeholder and conflict management capabilities in an international context
- Excellent communication and presentation skills at executive level
- Strong customer and relationship orientation
- German language skills at C1 level or higher and business-fluent English, both written and spoken
- Residence in Switzerland is mandatory; cross-border commuters will not be considered for this role
- Willingness to travel regularly and to participate in virtual meetings on Swiss public holidays
- High level of resilience, personal responsibility and reliability, particularly in crisis situations
DERTOUR Group GmbH
Wir betonen ausdrücklich, dass bei uns alle Menschen – unabhängig von Geschlecht/geschlechtlicher Identität, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung – gleichermaßen willkommen sind.
Mehr erfahren
DERTOUR Group GmbH
Wir betonen ausdrücklich, dass bei uns alle Menschen – unabhängig von Geschlecht/geschlechtlicher Identität, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung – gleichermaßen willkommen sind.
Mehr erfahren
DERTOUR Group als Arbeitgeber
In einer hochdynamischen Branche ist die DERTOUR Group einer der europaweit führenden Konzerne. Mit sehr solider Basis, denn als Teil der REWE Group gehört die DERTOUR Group zu einem starken Unternehmensnetzwerk mit über 100 Jahren Erfahrung. Über 10.000 Mitarbeitende leben bei der DERTOUR Group tagtäglich ihre Passion für Tourismus aus. Finde auch Du Deinen idealen Arbeitsort, an dem sich die Liebe zum Reisen und Deine Karrierepläne perfekt ergänzen!
